Q. Why isn't my hold showing up in OverDrive/Libby?

I received an email that my book is available to check out from OverDrive/Libby, but when I go to check it out, I don’t see it.

 


Answer

OverDrive holds are tied to the specific library card number that a you logged in with when you placed the hold. If they you don't log in to OverDrive or Libby with that same card number, you will not see the title waiting for them. We recommend checking to see if you/your family has multiple library cards and, if so, sign in with the other card/cards until you see the title you requested. You may also have used a family member's or friend's card without realizing it.

  • Last Updated Jul 10, 2020
  • Views 66
  • Answered By Tracy McPeck

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